Frequently Asked Questions

We access wholesale consolidator fares through GDS (Global Distribution Systems) and NDC (New Distribution Capability) airline connections. These are the same systems travel agencies use to find fares not available on consumer booking sites. We search across multiple providers simultaneously and deduplicate results to show you the cheapest option.

We charge a percentage of the savings we find. Guests pay 50%, free members 45%, and Travel+ subscribers 35%. The minimum fee is $3 per transaction. If we don't find a price lower than what you'd find on Google Flights, you pay nothing extra — just the ticket price.

Yes. Every flight booking produces a genuine airline e-ticket with a PNR (Passenger Name Record) issued through the airline's own systems. You can manage your booking directly with the airline using your confirmation code. Your ticket appears in the airline's system exactly like any other ticket.

All payments are processed through Stripe, which is PCI-DSS Level 1 certified — the highest level of payment security certification. MYSTES never sees or stores your credit card details. We also support MoonPay for cryptocurrency payments.

Free members get a 45% fee (vs 50% for guests), collections, trip planning, and rewards points. Travel+ ($9.99/mo) drops the fee to 35%, adds unlimited ANASTASiA AI assistant access, 1.5x rewards multiplier, and priority support. Annual pricing is $79.99/yr (saves 33%).

You earn 10 points per $1 spent on any booking (flights, hotels, cars, activities, insurance). Travel+ members earn at 1.5x. Points can be redeemed for future bookings at 1,000 points = $1, gifted to friends, or used across all verticals. Points expire after 12 months of account inactivity.

Yes. Travel+ is billed monthly (or annually) through Stripe and can be cancelled at any time. Your benefits remain active through the end of your billing period. No cancellation fees.

Flights (300+ airlines via GDS & NDC), hotels (2M+ properties via liteAPI), car rentals (500+ suppliers via DiscoverCars), activities & tours (300,000+ via Viator), and travel insurance (via SafetyWing). All from one platform.

ANASTASiA is our AI travel intelligence platform. For Travel+ subscribers, she provides unlimited conversational search, trip recommendations, and booking assistance. She's powered by compiled knowledge cards that understand airline pricing, routing, and availability patterns.

Create a trip, invite friends by email, and collaboratively add flights, hotels, cars, activities, and dining. Members can vote on options, set budget caps, and when everyone agrees, checkout with a shared cart that splits costs per person.

B2B plans reduce your platform fee: Starter ($49/mo, 25% fee), Growth ($99/mo, 20%), Volume ($199/mo, 15%). These are inside MYSTES — you get reduced fees on every booking. Same inventory, same prices, lower fees.

APAi gives you a full turnkey copy of the MYSTES OTA platform with your own brand and domain, plus access to ANASTASiA — your AI development platform. Plans start at $299/mo (Pro). Build your own travel agency with zero development cost. Learn more →